A series of interesting articles and blog posts relevant to design research and methods. These are primarily online articles, although from time to time journal or conference proceeding papers will also be posted. Pet peeve: Some of these posts have no date!
6 Tips from IDEO Designers on How to Unlock Insightful Conversation
By Maggie Zhang, IDEO
By Matt Cooper-Wright, collected posts on “Practical steps to do great Design Research”
Never Ask What They Want — 3 Better Questions to Ask in User Interviews
By Charles Liu, my_helix
May 20, 2014
Use Customer Journey Maps to Uncover Innovation Opportunities
Excerpt from David and Tom Kelley’s book Creative Confidence
User Research and User Testing
Collected posts by uxdesign.cc
User Research and User Testing
Collected posts by UX Planet
By Harish Venkatesan, DesignLab